Task 4.3: Identify AWS technical resources and AWS Support options.

• AAWS Health Dashboard

  Incorrect

  The Health Dashboard shows events that affect AWS services and your resources, such as scheduled maintenance. It does not review your setup.

• BAWS Trusted Advisor

  Correct

  Trusted Advisor inspects your environment and recommends actions when there are opportunities to save money, improve availability and performance, or close security gaps.

• CAWS Marketplace

  Incorrect

  Marketplace is a catalog for finding and buying third-party software, data and services.

• DAWS Pricing Calculator

  Incorrect

  The Pricing Calculator estimates costs for a planned workload; it does not look at what is already running.

Trusted Advisor checks a running account against best practices. Which checks you get depends on your support plan: everyone gets some, the higher plans get all of them.

• AAWS CloudTrail

  Incorrect

  CloudTrail records the actions taken in your account. It does not tell you about AWS events that affect your resources.

• BAWS Config

  Incorrect

  AWS Config records how your resources are configured and how that changes; it does not announce AWS maintenance or service events.

• CAWS Trusted Advisor

  Incorrect

  Trusted Advisor gives recommendations from best-practice checks, not a feed of AWS events.

• DAWS Health Dashboard

  Correct

  AWS Health shows events that affect your resources and AWS services, including planned activities. The Health Dashboard needs no setup and is available to every customer at no extra cost.

AWS Health is AWS telling you about AWS: incidents in progress and planned activities that touch your resources.

• ABasic Support

  Incorrect

  Basic Support covers account and billing questions, service quota increases, forums, service health checks and documentation — not technical support cases with engineers.

• BAWS Business Support+

  Correct

  Business Support+ adds 24x7 phone, web and chat access to Cloud Support Engineers, without a designated TAM, at the lowest price of the plans that offer it.

• CAWS Enterprise Support

  Incorrect

  Enterprise Support includes everything in Business Support+ plus a designated TAM and more, at a higher minimum price than the startup needs to pay.

• DAWS Unified Operations

  Incorrect

  Unified Operations adds a designated TAM and Domain Specialist Engineers, critical workload reviews and more — far beyond what the startup asked for.

Match the plan to the need: engineers around the clock without a TAM is Business Support+. A designated TAM starts at Enterprise Support.

• AThe AWS Health Dashboard in the console

  Incorrect

  The dashboard needs no setup and shows events to people signed in to the console, but it is a console view, not an API for integration.

• BAWS Trusted Advisor

  Incorrect

  Trusted Advisor gives best-practice recommendations, not a feed of AWS Health events.

• CThe AWS Health API

  Correct

  With Business Support+, Enterprise Support or Unified Operations, you can use the AWS Health API to integrate Health events with in-house and third-party systems.

• DAWS CloudTrail

  Incorrect

  CloudTrail records actions taken in your account, not events that AWS reports about its services and your resources.

People read the Health Dashboard; systems call the AWS Health API, which depends on the support plan.

• AAWS re:Post

  Correct

  re:Post is AWS's community question-and-answer site where developers discuss technical questions; community forums are available to every customer.

• BOpen a technical support case with a Cloud Support Engineer

  Incorrect

  Basic Support covers account and billing questions and service quota increases. Technical support cases come with the paid plans.

• CAWS Artifact

  Incorrect

  Artifact provides compliance reports and agreements, not technical answers.

• DAWS Marketplace

  Incorrect

  Marketplace is a catalog for finding and buying third-party software, not a place to ask questions.

Without a paid support plan, the routes to technical help are the documentation, whitepapers and the re:Post community.