Question 1 · choose 1
A non-reasoning chat model labels support tickets with one of eight categories. Running the same ticket twice sometimes gives different labels, and the team wants more consistent output without changing the model. Which parameter change helps most?
- ALower the temperature toward 0
- BRaise the presence penalty
- CRaise the maximum output tokens
- DRaise top_p to 1 and temperature to 1.5
Show the answer and why
ALower the temperature toward 0
Correct
Lower temperature makes sampling more focused and deterministic, so repeated runs agree more often.
BRaise the presence penalty
Incorrect
Presence penalty discourages repeating tokens; it doesn't stabilize a classification.
CRaise the maximum output tokens
Incorrect
A one-word label isn't limited by output length.
DRaise top_p to 1 and temperature to 1.5
Incorrect
Both changes widen sampling and make labels vary more.
Temperature and top_p control randomness. For classification and extraction, use a low temperature (and change temperature or top_p, not both) so the model returns its most likely answer.
Microsoft documentation