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SC-300 · Domain 1: Implement and manage user identities · 24% of the exam

Task 1.1: Configure and manage a Microsoft Entra tenant

Built-in and custom Microsoft Entra roles, administrative units and restricted management, effective permissions, custom domains, company branding, and tenant, user, group and device settings.

Study it

  • Built-in and custom Microsoft Entra roles and effective permissions

    Partly covered by: Shared Responsibility & IAM

  • Administrative units and restricted management administrative units

    Lesson coming

  • Custom domains, company branding and tenant, user, group and device settings

    Lesson coming

Sample questions

Try each one before opening the answer. Every option is explained, with the Microsoft documentation page that proves it.

Question 1 · choose 1

After an audit, Contoso decides that employees must no longer retrieve the BitLocker recovery keys of the Microsoft Entra joined laptops they own by self-service. Help desk staff, who hold the Helpdesk Administrator role, must still read the keys during support calls, and employees must keep joining their new laptops themselves and stay their registered owners. What should you change?

  1. ASet "Restrict non-admin users from recovering the BitLocker key(s) for their owned devices" to Yes
  2. BSet "Registering user is added as local administrator on the device during Microsoft Entra join" to No
  3. CSet "Users may join devices to Microsoft Entra ID" to Selected, with only the help desk group selected
  4. DSet "Save BitLocker recovery information to Microsoft Entra ID" to Disabled in the Intune BitLocker policy
Show the answer and why
  • ASet "Restrict non-admin users from recovering the BitLocker key(s) for their owned devices" to Yes

    Correct

    It blocks self-service key access for owners who lack the BitLocker read permission, while roles such as Helpdesk Administrator keep reading keys.

  • BSet "Registering user is added as local administrator on the device during Microsoft Entra join" to No

    Incorrect

    It changes only the device's local Administrators group; the employee stays the registered owner and can still read the key.

  • CSet "Users may join devices to Microsoft Entra ID" to Selected, with only the help desk group selected

    Incorrect

    Employees could no longer join their new laptops themselves, which the stem requires them to keep doing.

  • DSet "Save BitLocker recovery information to Microsoft Entra ID" to Disabled in the Intune BitLocker policy

    Incorrect

    New recovery keys would no longer reach Microsoft Entra ID, so the help desk couldn't read them there either.

A device's registered owner can view and copy its BitLocker keys, as can roles such as Cloud Device Administrator, Helpdesk Administrator, Intune Administrator, Security Administrator and Security Reader. The device setting "Restrict non-admin users from recovering the BitLocker key(s) for their owned devices" removes the owners' self-service access without changing ownership or the join settings; updating it needs at least the Privileged Role Administrator role.

Question 2 · choose 1

The Paris help desk holds Helpdesk Administrator scoped to the Paris administrative unit, whose only member is the security group Paris-Staff. The help desk can rename the group and change its membership but can't reset the passwords of the people in it. New Paris employees join every week, and nobody wants a manual step per hire. What should you do?

  1. AAssign Helpdesk Administrator to the help desk a second time, with the Paris-Staff group itself as the assignment scope
  2. BChange the administrative unit to dynamic membership with a rule that selects users whose city is Paris
  3. CAdd each Paris employee to the administrative unit as a direct member as they're hired
  4. DCreate a child administrative unit for Paris users under the existing Paris unit
Show the answer and why
  • AAssign Helpdesk Administrator to the help desk a second time, with the Paris-Staff group itself as the assignment scope

    Incorrect

    A role scoped to a group grants permissions over the group object; it doesn't extend to the group's members.

  • BChange the administrative unit to dynamic membership with a rule that selects users whose city is Paris

    Correct

    Users matched by the rule become direct members of the unit, so scoped admins can reset their passwords and new hires are added automatically.

  • CAdd each Paris employee to the administrative unit as a direct member as they're hired

    Incorrect

    Direct user membership works, but it's the per-hire manual step the scenario rules out.

  • DCreate a child administrative unit for Paris users under the existing Paris unit

    Incorrect

    Administrative units can't be nested.

A group in an administrative unit brings only the group into the unit's scope, not its members. Scoped administrators can manage the users' properties and passwords only when the users are members of the unit, and a rule for dynamic membership adds and removes them automatically.

Question 3 · choose 1

A developer must be able to add and remove client secrets and certificates on the Payroll-API app registration and nothing else: no changes to its redirect URIs, owners or API permissions, and no access to other apps. What should you assign to the developer?

  1. AThe built-in Application Administrator role, assigned with the Payroll-API app registration as the only scope
  2. BA custom role with only microsoft.directory/applications/credentials/update, scoped to Payroll-API
  3. COwnership of the Payroll-API app registration
  4. DApplication Developer, assigned at tenant scope
Show the answer and why
  • AThe built-in Application Administrator role, assigned with the Payroll-API app registration as the only scope

    Incorrect

    The built-in role covers every property of the app, including redirect URIs, owners and permissions.

  • BA custom role with only microsoft.directory/applications/credentials/update, scoped to Payroll-API

    Correct

    A custom role can carry only the credentials permission and be assigned to a single app registration.

  • COwnership of the Payroll-API app registration

    Incorrect

    An owner can manage all of the app registration's properties, not only its credentials.

  • DApplication Developer, assigned at tenant scope

    Incorrect

    It grants nothing on an existing app registration that the user doesn't own.

Custom Microsoft Entra roles are built from the same permissions as built-in roles and can be assigned at an object scope such as one app registration. A role holding only microsoft.directory/applications/credentials/update, assigned to Payroll-API, gives exactly credential management on that app.

Question 4 · choose 1

After a rebrand, Contoso must remove litware.com from its tenant. About 600 users still have litware.com user names and proxy addresses, and one single-tenant app has a litware.com app ID URI. Every user must stay enabled and end up signing in with a contoso.com user name. What should you do?

  1. ARun ForceDelete on litware.com from the Azure portal for the 600 users and the app
  2. BMake contoso.com the primary domain for the users, then delete litware.com
  3. CRemove the litware.com verification TXT record from the DNS zone, then delete the domain
  4. DMove every user, group and app reference to contoso.com first, then delete litware.com
Show the answer and why
  • ARun ForceDelete on litware.com from the Azure portal for the 600 users and the app

    Incorrect

    ForceDelete renames references to the initial onmicrosoft.com domain and, from the portal, disables the affected accounts.

  • BMake contoso.com the primary domain for the users, then delete litware.com

    Incorrect

    Changing the primary domain doesn't rename existing users, so the deletion is still blocked.

  • CRemove the litware.com verification TXT record from the DNS zone, then delete the domain

    Incorrect

    The DNS record isn't what blocks deletion; the references from users and the app are.

  • DMove every user, group and app reference to contoso.com first, then delete litware.com

    Correct

    A domain can be deleted once no user, group or app references it, and the users keep contoso.com names.

Microsoft Entra ID refuses to delete a domain that any user name, email or proxy address, group address or app ID URI still uses. ForceDelete exists but renames references to the onmicrosoft.com domain and disables affected accounts in the portal, so here the references are moved to contoso.com first.

Question 5 · choose 1

A new admin will add and verify custom domain names in Contoso's tenant and nothing else. Which role is the least privileged one for this work?

  1. AGlobal Administrator
  2. BDomain Name Administrator
  3. CUser Administrator
  4. DHybrid Identity Administrator
Show the answer and why
  • AGlobal Administrator

    Incorrect

    It can manage domains but grants far more than needed.

  • BDomain Name Administrator

    Correct

    It's the least privileged role for managing domain names.

  • CUser Administrator

    Incorrect

    User Administrator manages users and groups, not domains.

  • DHybrid Identity Administrator

    Incorrect

    This role manages hybrid identity components, not custom domain names.

Microsoft documents Domain Name Administrator as the least privileged role required to manage domains in Microsoft Entra ID, including adding, verifying and deleting custom domain names.

Question 6 · choose 1

Contoso has already verified contoso.com in its tenant and now adds europe.contoso.com. What does Microsoft Entra ID require to verify the subdomain?

  1. AA new TXT record for europe.contoso.com at the DNS host
  2. BAn MX record that points europe.contoso.com to Exchange Online for verification
  3. CNothing: the subdomain is verified automatically because its root is verified
  4. DA support request to Microsoft to link the subdomain
Show the answer and why
  • AA new TXT record for europe.contoso.com at the DNS host

    Incorrect

    A TXT record is needed only when the subdomain is verified in a different tenant from its root.

  • BAn MX record that points europe.contoso.com to Exchange Online for verification

    Incorrect

    MX records are a verification option for new root domains, and aren't needed here.

  • CNothing: the subdomain is verified automatically because its root is verified

    Correct

    Microsoft Entra ID verifies a subdomain of a verified root automatically.

  • DA support request to Microsoft to link the subdomain

    Incorrect

    Subdomain verification needs no support case.

When you add a subdomain such as europe.contoso.com after its root domain is added and verified, Microsoft Entra ID verifies the subdomain automatically. Verifying a subdomain in a different tenant from its root prompts for a TXT record.

Question 7 · choose 1

Contoso has three verified custom domains: contoso.com, which is federated with AD FS, and fabrikam.com and litware.com, which are managed. It also has contoso.onmicrosoft.com. Which domain can't be made the primary domain?

  1. Afabrikam.com
  2. Blitware.com
  3. Ccontoso.com
  4. Dcontoso.onmicrosoft.com
Show the answer and why
  • Afabrikam.com

    Incorrect

    A verified managed custom domain can be the primary domain.

  • Blitware.com

    Incorrect

    A verified managed custom domain can be the primary domain.

  • Ccontoso.com

    Correct

    A federated domain can't be the primary domain.

  • Dcontoso.onmicrosoft.com

    Incorrect

    The initial domain is the primary domain when a tenant is created and can be set again.

You can change the primary domain to any verified custom domain that isn't federated. Changing the primary domain doesn't change existing users' names; it sets the default domain for new users.

Question 8 · choose 1

A marketing admin must customize the logo, background image and footer of Contoso's Microsoft Entra sign-in page, and do nothing else in the tenant. Which role is the minimum required?

  1. AOrganizational Branding Administrator
  2. BGlobal Administrator
  3. CGlobal Reader
  4. DApplication Administrator
Show the answer and why
  • AOrganizational Branding Administrator

    Correct

    It's the minimum role required to customize company branding.

  • BGlobal Administrator

    Incorrect

    It can customize branding but grants far more than needed.

  • CGlobal Reader

    Incorrect

    Global Reader can view settings but can't change branding.

  • DApplication Administrator

    Incorrect

    This role manages applications, not the tenant's sign-in branding.

Company branding customizes the default sign-in experience with logos, backgrounds, header, footer and custom CSS. The Organizational Branding Administrator role is the minimum role required to customize it, and adding custom branding needs a license such as Microsoft Entra ID P1 or P2.

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